Refund Policy

1. Overview

This Refund Policy applies to all purchases, bookings, and registrations made through Royalty Empire, including consultations, coaching programs, events, workshops, and digital products. By purchasing or registering, you agree to the terms of this policy.

All refund requests are reviewed on a case-by-case basis in accordance with the guidelines outlined below. We are committed to resolving all concerns fairly and promptly.

2. Consultation Bookings

Free Consultations: Initial consultations offered at no charge are not subject to refund policy. These are complimentary sessions and may be rescheduled with at least 24 hours' notice.

Paid Consultations: For paid consultation sessions:

• Cancellations made more than 48 hours before the scheduled session are eligible for a full refund.
• Cancellations made 24–48 hours before the session may be eligible for a credit toward a future session, at our discretion.
• Cancellations made less than 24 hours before the session are non-refundable.
• No-shows (failure to attend without notice) are non-refundable.

3. Coaching Programs and Mentorship

Coaching programs are structured, ongoing engagements. Given the personalized nature of these programs:

• A full refund is available if requested within 3 business days of the initial purchase, provided no coaching sessions have taken place.
• Once coaching sessions have begun, refunds are not available for sessions already delivered.
• If you wish to discontinue a multi-month program, you may cancel future payments but will not receive a refund for sessions already completed.

4. Non-Refundable Services and Products

The following are non-refundable under any circumstances:

• Digital products (eBooks, downloadable guides, templates, worksheets)
• Completed one-on-one coaching or strategy sessions
• No-show bookings
• Services where delivery has been completed in full
• Discounted or promotional purchases (unless otherwise stated)

5. Events and Workshops

For in-person or virtual events, seminars, and workshops hosted by Royalty Empire:

• Cancellations made more than 7 days before the event date are eligible for a full refund.
• Cancellations made 3–7 days before the event are eligible for a 50% refund or a credit to attend a future event.
• Cancellations made less than 3 days before the event are non-refundable.
• Event tickets are transferable — you may send someone in your place with prior notice.

Event cancellation by Royalty Empire: If we cancel an event for any reason, registered attendees will receive a full refund or the option to attend a rescheduled event at no additional cost.

6. How to Request a Refund

To request a refund, please contact us at the information below with the following details:

• Your full name
• The service or product purchased
• Date of purchase or booking
• Reason for the refund request

We will review your request and respond within 3–5 business days. Approved refunds will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider.